Privacy Policy

Last updated: 16 May 2025

1. Who we are

LEM Building Surveying Ltd (“we”, “us”)…

2. What data we collect

• Name, email, phone, property details (address, estimated value, bedrooms, notes) (via enquiry form)
• IP address and behavior (via Google Analytics)
• Cookies for site performance

3. How we use your data

To reply to your enquiry, improve our website, send you quotes.

4. Who we share it with

Mailing-list provider Mailchimp, Google Analytics, our accountant.

5. Data retention

Your enquiry data is kept for up to 2 years, unless you ask us to delete it.

6. Your rights

Access, correction, deletion — please contact us through the enquiry form or call 07378 732 037.

7. Contact & complaints

For questions: reach us via the contact page or by phone.
You can lodge a complaint with the ICO: https://ico.org.uk